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Wednesday 16 May 2012

F.A.Q. and How-to


F.A.Q. and How-to
http://labatv.blogspot.com/ FAQ v 1.0

Video Won't Play ?
1) If you have problems watching stations such as no video and audio only or other problems, please be sure you have installed Microsoft Media Player and Real Player.

2) Just like a TV set, live Internet television depends on the origin and not on the software that displays the TV images. Some stations can be off line due to their servers' overload or Internet traffic jams. Not all stations have a 24 Hours schedule. If you are receiving error messages on certain station please try later. The video quality is dependent on the broadcaster's own bandwidth; the higher the bandwidth, the better the video quality you will receive.

3) Some Firewalls (used in Networks) make it impossible to receive streaming media. Ask your Network administrator for more info.

4) Sometimes channels will become unavailable because the company producing it will take it off the air for either the short term or long term. When you are unable to view a channel and have tried everything above please help out all of us by reporting the channel as bad through e-mail.

Q: Why I need Microsoft Media Player and RealPlayer?
A: Because Top-Online.TV uses the system of decoding of both programs to present the radio and television signals.

Q: Error message "Interface not supported".
A: Please download the latest version of Microsoft Media Player

Q: Error message "Unspecified error" or "Could not obtain OLE control window handle".
A: Please download the latest version of Real Player.

Q: Some stations are not as clear as others, is something wrong?
A: The video quality is dependent on the broadcaster's own bandwidth; the higher the bandwidth, the better the video quality you will receive.

Q: Buffering - The stations I listen to, are always stopping and starting.
A: The buffering can not be avoided to an extent. The buffering can be attributed to your Modem connection, your ISP, the Internet traffic in general, and the station broadcasting. The most likely culprits are Internet traffic and the station's server being overloaded. Doing other Internet intensive work may increase buffering as well.

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